Shipping Policy
Shipping Policy Vallée d’Or
At Vallée d’Or, we strive to deliver your order quickly and reliably. Below you’ll find all the information about our shipping process:
Processing Time
Orders are typically processed and shipped within 1–3 business days after purchase, excluding weekends and public holidays. During busy periods or promotional events, processing times may be slightly longer. Thank you for your understanding.
Shipping Methods
We offer several shipping options, including priority shipping (without tracking), tracked shipping, and parcel delivery. The available methods depend on your location and the size/weight of your order.
Shipping Costs
Shipping costs are calculated automatically at checkout and are based on the weight, dimensions, and destination of your order.
Delivery Time
Estimated delivery times vary depending on the shipping method and destination. Please note that delays may occur due to postal service disruptions, customs inspections, or weather conditions.
Address Changes
Need to change your shipping address after placing an order? Please contact us as soon as possible. Once your order has been processed, we can no longer make any changes.
Order Cancellation
We process orders quickly. You have a 2-hour window after placing your order to request a cancellation. Email us at info.valleedor@gmail.com with your order number, and we’ll do our best to assist you.
Estimated Delivery Times by Country (PostNL)
| Region | Delivery time |
|---|---|
| Netherlands and Belgium | 1–2 business days |
| Germany | 2–4 business days |
| Spain, Italy and France | 4–6 business days |
VALLÉE D’OR
Frequently Asked Questions
What’s the difference between Saváge Embere and Noir Bombé, and which one is right for me?
Saváge Embere, is ideal if you enjoy fresh, modern scents with a subtle spicy edge. Picture yourself wearing a white shirt, jeans, and sneakers clean, confident, and effortlessly refined without being overpowering. This fragrance is great for daily use, work, or casual outings.
Noir Bombé, on the other hand, is more intense and bold. It’s designed for those who love warm, spicy, and powerful fragrances. Think black turtleneck, leather jacket, and boots mysterious, stylish, and commanding attention. Perfect for evenings, special occasions, or colder seasons.
How to use the Vallée d’Or car perfume?
- Remove the grid (vent clip cover) on the back of the holder.
- Take out the empty fragrance membrane from the holder.
- Insert the new fragrance membrane into the holder, with the aluminum side facing upwards. Pull the aluminum strip through the opening in the grid and click the grid back into place.
- Carefully remove the protective foil without damaging the membrane.
- Click the clip into the correct position on the holder.
- Attach the holder to your car’s air vent.
- Use your car's ventilation system to adjust the fragrance intensity.
- Done! Drive with class.
Enjoy your ride!
.
How long does the scent of the Vallée d’Or diffuser last?
The scent of our car perfumes lingers subtly for up to 4 weeks, leaving a lasting signature of elegance and character in your vehicle.
Want to enhance the fragrance experience?
Increase your car’s ventilation to let the scent unfold more deeply and richly with every drive.
Are Vallée d’Or fragrances inspired by well-known perfume houses?
Yes, select Vallée d’Or scents are inspired by some of the world’s most iconic luxury perfumes.
This allows you to enjoy the essence of your favorite high-end fragrances now refined for the interior of your car.
Shipping and Delivery
When will I receive my order?
Shipping timelines vary per country. Check out our Shipping Policy for local delivery times.
Where do we ship?
Vallée d'Or offers shipping to several countries.
If you have doubts if we can deliver to your country, please reach out to our team, info.valleedor@gmail.com They will make sure we will deliver to you!
How much does shipping cost?
Shipping costs are calculated automatically at checkout and are based on the weight, dimensions, and destination of your order.
Warranties
What if I received a defective product?
Please check your order upon delivery.
If you notice any damage or defects, or if you receive the wrong item, please contact us as soon as possible. We will ensure the problem is resolved.
What if I want to return my order?
We offer a 30 day return policy, if you're within that time frame please reach out to customer care to initiate a return at info.valleedor@gmail.com
What kind of warranty does Vallée d’Or offer?
You have the right to return any product purchased from Vallée d’Or within 30 days of the delivery date.
Please note: returns are only accepted if the product has not been used or opened, and is in its original packaging and in the same condition as when received.